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13 Nov => Internet Retailing – for leaders in ecommerce and multichannel retail

Nov 11, 2013 | Uncategorized

View LinkedIn, in a group I am part of, I came across this online event (13th Nov) which I thought useful for all eCommerce store owners.

With the growth in multichannel placing new demands on retailers, supply chain management has seen a rise in importance.

Retailers can’t deliver on their promises without the work behind the scenes that the customer will never see.

At this Jumpstart discover:

-How to deliver on the customer proposition and the challenges along the way
-How the supply chain can deliver new levels of satisfaction and customer service
-What implications trading internationally has on the supply chain
The impact of returns logistics
-The responsibilities of supply chain professionals in bringing the brand proposition to life

Register here: http://goo.gl/buRDcl

Our Editor-in-Chief Ian Jindal will host the event along with short, sharp, twenty minute presentations delving into the below topics:
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Stock accuracy and visibility for the multi-channel retailer

Todays customers don’t talk about ‘multi-channel’ or ‘omni-channel’. But they do expect a seamless, consistent experience regardless of how and where they shop. In such a fast changing, demanding consumer environment where instant gratification is the norm, it is essential that your supply chain is integrated and optimised to ensure that the right products are in the right place at the right time. So how do you achieve real-time, online stock visibility? Why is stock accuracy one of the key determinants of your customers’ brand experience?

Without the logistics expertise and integration behind the scenes, the customer experience is negatively impacted; items are not available and products are lost or delivered incorrectly. In this presentation you will learn how to create complete transparency in your supply chain and ensure consistent high levels of stock availability in the place where your customers expect your products to be.

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Achieving success with cross border eCommerce

Cross border eCommerce has many complexities and challenges, from duties and taxes, delivery, and returns to multi-currency payment methods and customer care.

This presentation will discuss these challenges, and look at some of the best practices used by retailers today to successfully streamline and grow their cross border business.

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Driving growth through the adoption of GS1 standards

This presentation will provide an overview of how GS1 standards can support omni-channel trading and the importance of accurate product data in helping consumers make more informed buying decisions

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Top 10 tips for the ultimate eCommerce warehouse

Surfdome.com installed PeopleVox’s warehouse management system in 2012. This was to facilitate a move from a warehouse they had out-grown, in Wembley, to a new 97,000sq ft warehouse in Wellingborough.

They have gone from a do it yourself paper and pen warehouse to a fully barcoded warehouse management system. In this presentation Jonathan will guide the audience through his top 10 tips for eCommerce warehouses. He will reference real examples from Peoplevox’s 85+ client base throughout.

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How to deliver on the customer proposition

Mark Anderson, Business Development Manager, MetaPack

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So what have you got to loose, simply Register here: http://goo.gl/buRDcl